IRIS 2 – Access Denied Error

Incident Report for 14 West Product

Resolved

The issue affecting access to IRIS 2 has been resolved.

Users should now be able to log in as normal without seeing the “Access Denied” error.
Posted Sep 02, 2026 - 09:19 EDT

Investigating

We are currently investigating an issue affecting access to IRIS 2.

Some users are seeing an “Access Denied” error when attempting to log in.

We are working to identify the cause and restore access as soon as possible. We will provide a further update once the issue has been resolved.
Posted Sep 02, 2026 - 08:58 EDT
This incident affected: IRIS.