The issue that was impacting the sales funnel experience after an initial order was placed has been resolved.
Sales funnels are functioning as expected, and monitoring shows healthy performance.
We are compiling a list of impacted customers by affiliate and will distribute that as soon as possible.
Thank you, 14West Technologies Support
Posted Jul 03, 2025 - 12:21 EDT
Monitoring
We identified and resolved the issue that was impacting the sales funnel experience after an initial order was placed. The funnel is now functioning as expected.
We are currently monitoring performance to ensure stability and prevent recurrence. A root cause analysis is also underway.
We’ll provide a further update once monitoring is complete and the issue is fully resolved.
Posted Jul 03, 2025 - 11:01 EDT
Investigating
We are currently investigating an issue affecting the sales funnel after the initial order is placed. Users may encounter unexpected behavior or errors during the post-order flow.
We will provide an update as soon as more information becomes available.
Posted Jul 03, 2025 - 10:37 EDT
Monitoring
We identified and resolved the issue that caused WMC Order Forms to display a “Something Went Wrong on Our End” error message. Order forms are now functioning as expected.
We are currently monitoring performance to ensure stability and prevent recurrence. A root cause analysis is also underway.
We’ll provide a further update once monitoring is complete and the issue is fully resolved.
Posted Jul 03, 2025 - 09:51 EDT
Investigating
We are aware of an issue affecting WMC Order Forms.
Users may encounter a “Something Went Wrong on Our End” error message when attempting to access or submit an order.
Our team is currently investigating the root cause and working to resolve the issue as quickly as possible.