Reporting Bug - eComm Summarized Stats

Incident Report for 14 West Product

Investigating

We are investigating an issue where stats are zeroing out in eComm Mailing Summarized data when evaluating IRIS 2.0 promo mailings. The issue occurs when adding mailing attributes to order attributes. eComm Mailing by Subscriber is not affected.

Posted Oct 24, 2025 - 11:02 EDT

This incident affects: Data & Analytics and Thoughtspot.